Returns for CBD products will not be accepted for any reason other than the item arriving damaged from transit or you were sent the wrong item. If an item is damaged or incorrect at the time of receipt, Thankyouforpotsmoking.com will cover your return shipping costs and issue a replacement or refund. Damage or incorrect item claims must be made within 24 hours of delivery or the claim will be denied. To claim damage please call us at 1-800-458-2403 or email us at firstname.lastname@example.org.
To return a non-CBD product, you will need a Return Authorization Number (RA#). Please read our Return Policies to make sure that your merchandise qualifies. If your product qualifies call our customer service department at 1-844-286-7009, we will be pleased to help you.
- Most merchandise qualifies for a refund within ten (10) business days of receipt.
- All returns are subject to a 20% restocking fee on undamaged, unopened merchandise.
- If an item is damaged or defective at the time of receipt, Thankyouforpotsmoking.com will cover your return shipping costs and issue a replacement or refund. Otherwise, customers are responsible for shipping costs on returned items. For further information regarding return shipping, email email@example.com or dial our customer service department at 1-800-458-2403.
- All undamaged, non-defective return products must be in their original packaging and in new condition to qualify for a refund. Any accompanying manuals and/or accessories must be returned with the product.
- Customers may cancel their order up until the product is shipped.
- We do not accept returns after 30 days.
All orders ship for a flat rate fee of $5.99. Ground shipping methods may ship via USPS, UPS, Fedex or LTL Common carrier depending on the size of your order.
We offer free ground shipping on orders over $49.00
*Shipping rates are valid only for the Continental US. Lower 48 states.
Please call 1-800-458-2403 to inquire about shipping methods and costs to other locations such as AK, and HI. All rates quoted are ground shipment methods via USPS, FedEx, UPS, Speedee Delivery, and by Common Carrier.
Please Note: Drivers with Semi shipments (common carrier) are only required to get your merchandise to the back of the truck. It is the "buyer's" responsibility to unload the merchandise from the back of the truck to the ground. If the driver has to unload the merchandise additional charges will apply. Orders process in 1-2 business days. Freight under any circumstance is non refundable.
Kansas Shipping - By law we can only ship CBD products with 0% THC content to the state of Kansas. Orders placed for items with anything from more than 0% THC content will be cancelled for a refund.
By using this site, or purchasing from Thankyouforpotsmoking.com you signal acknowledgement and acceptance of these terms.